APPI Privacy Policy

Privacy Policy

Last updated: May 12, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VCP-LIVE, UNIT 1 DALTON COURT, Runcorn.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United Kingdom

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to VCP-LIVE, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email:

  • By visiting this page on our website: VCP-LIVE

  • By phone number: 01925940454

Your wiper blades may have seen better days. After all the rain, snow, dirt, and debris they’ve protected you from, they’re bound to be looking a little worse for wear. But if you’re driving around with worn-out wipers, you could be running some serious risks – not least failing your MOT.

Luckily, replacing your car’s old blades with fresh ones is a breeze. We make sure that all Vipa windscreen wiper blades come with instructions too. But if you’re looking for a quick primer before you buy, we’re here to walk you through how to change windscreen wipers quickly and safely.

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Preparing to Fit New Windscreen Wiper Blades

Before you go about changing windscreen wipers, it’s worth doing a bit of preparation ahead of time to ensure the best results. 

Make Sure You Have the Right Replacement Blades

Ahead of their removal, it’s important you’re replacing your old blades with the correct replacements. Be sure to use our reg checker to make sure you don’t end up purchasing blades that aren’t the right fit for your car. 

Clean Your Windscreen

Give your windscreen a clean to get rid of any dirt, tree sap or bugs that might have gathered there during recent journeys. It’s also worth clearing any leaves or debris from the base of the windscreen below where your new wiper blades will sit.

Protect Your Windscreen

When replacing the wiper blades, the wiper arm can snap back into place unexpectedly. And since the metal arm is exposed when the rubber blade is removed, there’s a chance it can damage both the windscreen and wiper arm’s spring – meaning a costly repair job.

To avoid this, placing something soft against the windscreen glass, such as a rolled-up towel, should do the trick. 

How to Remove Old Wiper Blades

With the towel in place, you’re now ready to remove your old wiper blades.

Lift the Wiper Arms

Lift each wiper off the glass one at a time. When the arm is raised, you’ll be able to see the fastening mechanism or clip of the blade so you can remove them. Certain vehicles might need their wipers moved into a specific position to gain access to them – have a flick through your vehicle’s manual or look online to double-check if they do. 

Unclip the Old Blades

With the arms lifted, you can now remove them. How you remove them depends on the type of blade you have. You’ll either have to slide the blade down the arm and unhook it, or you’ll have to locate the clip holding the blade in place, unclip it and remove it that way. 

Did you know that wiper blades can be recycled? Instead of chucking them out, take them to your local waste collection facility, where they can be recycled and reused.

Fitting Replacement Wiper Blades

Clip Your New Blades In

Attaching your new wiper blades is simply a case of using whichever method you used to remove the old ones but in reverse. 

Take care when attaching them. Too much force can cause the clips or the housing to crack and break. Also, be aware that some cars may use different-sized blades for the passenger and driver sides; make sure you’re attaching the right length to the right side. 

There’s a chance you may also need to use different clips to attach your wiper blade arms. If so, these new clips will come with your fresh set of blades. Attach the new clip to the wiper blade before attaching the unit to the wiper arm, and you’re good to go.

Place Your Wipers Back on the Screen

With your new blades nice and secure, remove the protective towel you laid earlier and place the blades back onto the windscreen or rear window. 

Take Them for a Test Swipe

If you’ve fitted them correctly and you’re happy with the way they look, it’s time to test them out. Properly fitted blades shouldn’t leave any streaks, make any squeaks, or judder as they move. If they are, you’ll have to re-fit them.

How Often Should You Replace Your Wiper Blades?

Given how often they’re used, the rubber and silicone in the blades of windscreen wipers wear out slowly but surely, causing their performance to degrade. What starts with a small streak can then affect the blade’s ability to clean and clear your windscreen.

For this reason, you should change your wiper blades every six to 12 months depending on your average mileage, and more often in wet and snowy climates.


Fitting Different Wiper Blade Types

For the most part, the above instructions should do the trick. However, if you need a little more help with specifics, then feel free to explore our range of video walkthroughs below.

Simply check your packaging slip for the type of wipers you’ve purchased, then watch our easy-to-follow video instructions for installing the type of blades you’ve purchased.

We hope this guide answered your questions but if you’re looking for more information, our comprehensive hub of windscreen wiper blade resources is filled with valuable know-how to help you choose, fit and care for your car wiper blades. Explore more, below.

  • Find Your Wiper Blades

    Ready to find new wipers for your car? Search using your reg number or by make & model to quickly find the high-quality wipers you need – at around a third of the cost of standard dealership prices.

    Search Now
  • All About Windscreen Wiper Blades

    Looking to learn more about choosing the right wiper blades? Start here. Our comprehensive hub of information will keep you right.

    Find Out More
  • How to Tell Which Wiper Blades You Need

    We compare the different types and explain how to find the exact type of wiper blades needed for your car.

    Find Out More
  • Caring for Your Wiper Blades

    Wiper blades are subject to wear-and-tear, but you can maximise their longevity by following our care tips. We’ve got the answers to this and more, right here.

    Find Out More
  • Troubleshooting Issues with Your Wiper Blades

    Properly functioning wiper blades aren’t just essential for road safety, they’re a legal requirement. We discuss common wiper blade problems and how to solve them.

    Find Out More
  • Windscreen Wiper Blade FAQs

    Think that you’re in need of new windscreen wipers, but have a few questions? We’ve tackled queries around wiper sizes, changing blades and more on our FAQs page.

    Find Out More